Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency may also be able to provide longer term support if needed to help address some of the underlying issues causing your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, GPs and health visitors, social services, churches and some local charities.

1. Get in touch with us.

If you call, email or text our foodbank we can talk through your situation and put you in touch with a relevant local agency.

Alternatively drop in to see us during opening times for a chat.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Come to the foodbank centre with your voucher. 

You can find details of our foodbank centre and opening times here. When you arrive, you’ll find a warm welcome. We’ll discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our foodbank centre offers a relaxed cafe style environment and non-judgemental support.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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