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Visiting a foodbank

You will be welcomed by volunteers to discuss your needs and prepare your food parcel.

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

voluteer chatting to client over tea and biscuits

We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.

Meeting your needs

Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, diabetic or vegetarian. We also have a table with additional items that you may find helpful including toiletries and cooking essentials.

Preparing your food

Whilst your food is being sorted, which takes around 10 mins, we will offer you refreshments and also be available for a chat. Your food will be packed into supermarket carrier bags. If you prefer to bring your own bags those can be used instead.

Practical guidance and support

We will take the time to listen and support you, suggest local services and offer practical guidance to help you break out of your crisis.

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